Onboarding Process | National Gas & Electric Material

Resident Training Material.

Attached you will find:

Description:

1. Quality Guideline.

2. Script.

3. TPV Process.

4. State of IL | MA

5. Sample Bills.

6. Rates.

7. Sales Tracker Template.

8. Compliance Training.

9. ABC of Sales (Training Material)

10. DNC Federal Laws

Procedures:

a. You wll receive a sales report on a daily basis with your good TPV sales.

b. Every Monday you need to send your DNC list, and also you leads to be scrubbed.

c. Resident week runs from Monday - Sunday.

d. You have to send a daily sales tracker report to the following emails:

Requirements:

1. Send me your Agent Roster, Column A: First Name, Column B: Last Name.

2. We need the Caller ID you will be using for this campaign.

3. After reading every material get back to us for Training purposes (Compliance - Product Knowledge).

Dialer Requirements:

1. EyeBean

    a. Display Name, Username, Authorization Name.

    b. Password.

    c. IP Domain.

2. Dialer

    a. Link

    b. Username / Password

Note:

We CAN NOT lauch the campaign if the requirements are not completed.