Tuesday, May 30, 2017

Telecom Customer Retention



1 Project Name : Telecom Retention

2 Purpose Customer Retention (RET)

  Mobile Number Portability (MNP)

  Corporate Card Issue (CCI)

3 Seats : 10 Seats (expandable, adjustable)

4 Shift Timings : 7 Days a Week, 8am to 8pm (adjustable)

5 Payout Per Seat : Rs 28,000

6 Target 40 RET/MNP/CCI (total)

7 Data Provided by Vodafone

8 Requirements Experienced Domestic Telecallers

  Computers, Internet

Simple Nokia Handsets for each agent

SIM with Unlimited Calling Plan (599 p.m.) for each agent.

9 Sign Up Procedure

  • 1) MOU with Group Company
  • 2) Payment of Upfront Charges via RTGS
  • 3) Meeting with Client
  • 4) Immediate Signing of SLA
  • 5) Training Starts
  • 6) Go Live


10 Contract Period 33 Months (11+11+11)

11 Payment Cycle 30 Days Billing + 30 Days

12 Payment Mode RTGS

13 Payment Guarantee PDC Cheque from Pvt. Ltd.

14 Sign up with Bites N Bytes Technologies

15 Reference Centre Yes, running 75 live seats, available for visit in Mumbai after signing MOU & payment of Consultation Charges.

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    my contc no is 07758805589

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